Clayton R. Spencer recognizes the importance of privacy and the sensitivity of personal information. Clayton has a professional obligation to keep confidential all information he receives within a lawyer/client relationship. His relationship with his clients is founded on trust. He is committed to maintaining that trust. He is committed to protecting any personal information he holds.
From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (the “Act”) and the Canadian Standards Association Model Code for the protection of personal information, which it incorporates. These obligations extend to lawyers and law firms, including Clayton R. Spencer and firm. The Act gives you rights concerning the privacy of your personal information.
Our firm collects personal information for the following limited purposes:
Personal information is any information that identifies you, or by which your identity could be deduced. We collect and use your personal information in order to provide you with legal services. Our firm restricts the collection of personal information only to that information that is necessary for the purposes noted above. We are committed to collection personal information in a fair, open and lawful manner. Whenever possible, we collect your personal information directly from you at the start of a retainer and in the course of our representation.
In most cases, we shall ask you to specifically consent if we collect, use or disclose your personal information. Sometimes your consent may be implied through your conduct with us.
We use your personal information to provide legal advice and services to you and to administer our client (time and billing) databases. We are obligated for legal purposes to retain our client files after the end of our retainer.
Clayton R. Spencer does not disclose your personal information to any third party to enable them to market their products and services. For example, we do not provide our client mailing lists to other law firms.
Our firm stores and maintains personal information in conformity with the requirements of the Personal Information Protection and Electronic Documents Act and the model code for the protection of personal information created and approved by the Canadian Standards Association.
Under certain circumstances, Clayton R. Spencer will disclose your personal information:
Our firm has developed and implemented security safeguards appropriate to the sensitivity of the personal information kept by us. We take all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:
We ensure that any of our employees who deal with personal information are properly trained and are aware of the necessary and appropriate measures required to protect personal information.
Our firm makes information about its policies and practices respecting the collection and maintenance of personal information available to all interested parties.
We are pleased to answer any questions that you may have regarding the collection and maintenance of personal information.
You may ask for access to any personal information we hold about you. Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
Our firm is committed to maintaining accurate, complete and up to date personal information. If you are aware of any changes to the personal information you have given to us, simply inform us of the changes and we will update our records accordingly.
Whenever it is legal and practicable, we may offer the opportunity to deal with general inquiries without providing your name (for example, by accessing general information on our website).
You should be aware that e-mail is not a 100% secure medium and you should be aware of this when contacting us to send personal or confidential information.
If you have any questions or wish to access your personal information, please write to us.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
If you would like to retain Clayton to give you legal advice, please send an e-mail or call during regular business hours. Until Clayton specifically agrees to act for you on your matter, you should not provide any confidential information or material. Unsolicited information and material will not be treated as confidential, and will not be protected by any lawyer-client privilege.